The customer is the measure of all things at the Schaeffler Group: We see our own success in the success of our customers. This means that our sales activities are shaped by the idea of partnership with our customers. We focus on providing the highest possible level of customer service, and above all, comprehensive technical and commercial support.
Finding contacts wherever you are in the world
Our worldwide presence, be it as a national company, regional office, or technical representatives ensures constant communication with our customers and therefore the basis for processing their requests without delay.
Partnership is firmly rooted throughout the organization
We believe that by being engineering and service partners, we can help our customers be successful. We want to achieve the best possible results together with our customers. Last but not least, this is reflected in the internal organization.
Our structure, which includes our Automotive, Industrial and Distribution divisions as well as further subdivision into sectors is our response to market requirements for speed and flexibility. Questions, information, requirements and requests from our customers quickly reach those persons who can deal with the issues raised as quickly as possible and make the necessary decisions.
Working together to combat product counterfeiting
Original or counterfeit? Even professionals are often unable to identify the small but subtle differences. At the same time, product piracy poses numerous risks, which, in the worst case, are even a danger for live and limb. If you should have any doubt as to the authenticity of one of our products, please do not hesitate to contact our Brand Protection Team.